Return & Exchanges
Frequently Asked Questions
Thank you for choosing Boomgalow. We take pride in offering exclusive luxury products, created to the highest standards of quality. Due to the special nature of our items and our commitment to exclusivity, we want to inform you about our return policy.
We Do Not Accept Returns or Exchanges
Since our swimsuits are limited-edition products, and to ensure the hygiene and quality of each garment, this policy applies to all items purchased on our website.
Reasons for Our Policy:
1. Hygiene and Safety: In accordance with consumer protection regulations, swimsuits are intimate products, and for health and safety reasons, we cannot accept returns once the item has been delivered.
2. Limited Editions: Each item in our collection is unique and produced in limited quantities. Due to the exclusivity of our designs, we cannot resell returned products.
3. Quality and Exclusivity: We ensure that all our products are of the highest quality before shipping. Our no-return policy reflects our commitment to excellence and customer satisfaction, ensuring that every piece you purchase is an exclusive and carefully selected investment.
Recommendations for a Satisfactory Purchase:
• Consult Our Size Guide: Be sure to review our detailed size guide to choose the correct size. Before making your purchase, if you have any doubts about sizes or need personalized advice, please contact one of our fashion and aesthetics advisors to receive the proper guidance for selecting the perfect item based on your body measurements. You can reach us at advisor@boomgalow.com. If you would like design recommendations, feel free to contact us through the same email.
• Read Our Product Descriptions: Every item in our store is accompanied by detailed descriptions and high-quality photos so you can see all the details before making your purchase.
We appreciate your understanding and support. If you have any questions or concerns, please contact us, and we will be happy to assist you.
Contact Us:
Email: advisor@boomgalow.com
Phone: +1 917-579-4228
Customer Service Hours: 8:00 AM to 6:00 PM ET
Due to the highly limited nature of our pieces and the care that goes into preparing each order, all sales are considered final once placed. We do not accept cancellations after an order has been submitted.
Each Boomgalow piece is crafted in extremely limited quantities and reserved exclusively for you at the time of purchase. For this reason, we are unable to accommodate changes or cancellations once your order has been confirmed. We appreciate your understanding and encourage you to review your selections carefully before completing your purchase.