Exchanges.
Return & Exchange Policy
Since our pieces are limited-edition products, and to ensure the hygiene and quality of each garment, this policy applies to all items purchased on our website.
Reasons for Our Policy:
- Hygiene and Safety — In accordance with consumer protection regulations, swimsuits are intimate products. For health and safety reasons, we cannot accept returns once the item has been delivered.
- Limited Editions — Each item in our collection is unique and produced in limited quantities. Due to the exclusivity of our designs, we cannot resell returned products.
- Quality and Exclusivity — We ensure all our products are of the highest quality before shipping. Our no-return policy reflects our commitment to excellence, ensuring that every piece you purchase is an exclusive and carefully selected investment.
Recommendations for a Satisfactory Purchase:
- Consult Our Size Guide — Review our detailed size guide to choose the correct size. If you have any doubts, contact one of our advisors at advisor@boomgalow.com for personalized guidance.
- Read Product Descriptions — Every item is accompanied by detailed descriptions and high-quality photos so you can see all details before purchasing.
Cancellation Policy
Due to the highly limited nature of our pieces and the care that goes into preparing each order, we do not accept cancellations after an order has been submitted.
Each Boomgalow piece is crafted in extremely limited quantities and reserved exclusively for you at the time of purchase. For this reason, we are unable to accommodate changes or cancellations once your order has been confirmed. We appreciate your understanding and encourage you to review your selections carefully before completing your purchase.
We appreciate your understanding and support. If you have any questions or concerns, we will be happy to assist you.
Email: advisor@boomgalow.com
Phone: +1 (347) 300-2786
Hours: 8:00 AM – 6:00 PM ET
